Frequently Asked Questions

Swim School FAQ's

How do I enrol?

Enrolment intake normally occurs a month before the beginning of term.

If you / or your child have attended our swim school before and you know what level you / or your child should enrol into. Simply fill in one of our 'Enrolment Forms' available here. This will then be passed on to our swim school coordinator to contact you with class availability.

If you are not sure what level to enrol yourself or child, please follow this link to complete our 'Enrolment Enquiry Form'. This will ask questions of your or your child's water experience and give us a bit of a background to be able to recommend a level to start in.

How long do lessons run?

All lessons run for 30 minutes.

What is the cost of lessons?

Valid as of 1st of July 2023 - 30th June 2024.

Group lessons are $15.00 each (term to be paid upfront)

Child private lessons are $30.00 each (term to be paid upfront)

Adult private lessons are $30.00 each (term to be paid upfront)

How do I pay?

Swimming lessons need to be paid in full for the term, prior to the first lesson. Payment can be made over the phone by credit card or in person at the Roxby Link Kiosk.

Do you offer makeup lessons for illness or being away?

If you or your child are unable to attend a lesson for illness we require a doctor’s certificate where we can offer a credit on your account or if possible we can arrange a makeup lesson.

Do I have to be in the water with my child during the lesson?

If your child is under 3 years old and/or enrolled into one of our Wonder classes, then a parent/guardian must be in the water for the lesson.

Does my child need goggles?

Goggles are not compulsory, however we highly recommend that children wear them to lessons and get used to the feeling of swimming with and without goggles.

What do we need to bring?

Bathers, towel, goggles, swim nappy for children who are not toilet trained and dry clothes to change into after their lesson.

Is the pool heated?

Majority of lessons take place utilising our heated indoor poor (average heated temperature of 28 degrees), lessons in the outdoor pool may take place during the summer season when weather permits.

Are private lessons available?

Private lessons are available for children of 3 years and adults of all ages. Please contact our swim school team leader to discuss availability.

Contact Information

Aquatics Team Leader

Phone: (08) 8671 0500

Email: info@roxbylink.com.au